Shipping & Returns
All orders are shipped out within 24 hours, we will post an update on the main page if there are any foreseen delays. If your order totals $125 or more you qualify for Free Shipping in Canada!
We offer next day shipping for eligible customers in the Greater Hamilton area with our local delivery partner Trexity when orders are placed before 5pm and are within 50km of our warehouse. Please note that this service does not ship to PO Boxes. We ask that you be available to receive the package directly to avoid risk of theft, Trexity offers realtime tracking and photo notification of delivery.
We are pleased to offer shipping to US and International customers. These shipments may come with duty fees and taxes which are the responsibility of the customer. At the moment we ship to the following international regions:
- Asia
- Oceania
- Europe
- Australia
- New Zealand
Please note that shipments with Canada Post are not eligible for safe drop. If you are unable to receive your package at the time of delivery it may need to be retrieved at your local post office.
Vinyl Museum is not responsible for stolen packages.
For your peace of mind, we ship our packages with added corrugated pads and bubble wrap.
We currently do not offer refunds on merchandise. All sales are final.